F.A.Q.s

Shopping Information

I did not receive all the products I ordered or received the wrong goods.

Please visit the “Contact us “ page and we will remedy the issue immediately. 

Do You Ship Internationally?

Yes, we do. We ship to all African countries. We also ship to the US, Canada, and the United Kingdom.

Are the products on Cegar of good quality?

All Cegar in-house designs and other products we carry are of good quality and free of major defects.

Payment Information

What Payment Methods Are Accepted?

Cegar currently accepts Visa, MasterCard, and ver cards.

Is Cegar a secure site?

We provide our customers with a safe and secure shopping experience .Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party.

Orders and Returns

How do I cancel orders?

As soon as you place your order we will begin processing it. Therefore, we are unable to change or cancel orders. 

How do I exchange my order?

For now Cegar do not offer direct exchanges. .

Do I need an account to place an order?

Yes, you do.

How long will it take me to get my order?

As you know Cegar is a pre order store Estimated delivery dates are between 2-4 weeks.

How Do I Track My Order?

You can track your order on the ‘track your order’ page on the site.

Is there a minimum order size?

We do not have a minimum order size.

Who do I contact if I need other help?

You can contact us at support@officialceec.com or call 09057283597. You can expect a response within 48 business hours.